Privacy Policy

1. What information we collect

Wechat 71 collects various types of information to provide and improve your service. This information is necessary to create your account, verify identity, process transactions and maintain security. We only collect information necessary to provide our services and fulfill legal obligations.

Personal identification information

During registration, we collect your name, date of birth, email address, phone number, and address. For KYC verification, we collect government-issued ID such as national ID card, passport, or driver's license. This information helps verify your identity and prevent fraud. We collect your financial information such as bank account details and mobile wallet numbers solely for processing deposits and withdrawals.

• Full name and username
• Email address and mobile number
• Date of birth and age verification
• Proof of address and residential information
• Government ID and documents
• Financial transaction information

Technical and usage information

We automatically collect technical information about your device and browser. This includes IP address, browser type, operating system, device identifiers, and cookie data. We track your website usage patterns such as which pages you visit, how long you stay, and which links you click. This information helps us improve our service and personalize your experience.

2. How we use your information

Wechat 71 uses your personal information for various purposes that help improve your service quality and fulfill legal obligations. We use your information only for the purposes you have consented to or as legally required. We do not sell your information to third parties.

We analyze your information to provide personalized recommendations. We notify you of relevant promotions, bonuses and special offers that match your interests. You can unsubscribe from marketing emails at any time. We may also use your information to fulfill legal obligations, settle disputes and enforce our terms and conditions.

3. Information Sharing with Third Parties

Wechat 71 respects your privacy and we do not sell, rent, or share your personal information with third parties for commercial purposes. However, in certain specific circumstances, we must share limited information with our trusted service providers and partners so we can provide you with our services. All such third parties operate under strict confidentiality agreements.

Who we share information with

We ensure all our third-party partners comply with GDPR and other applicable data protection laws. They may only use your information for specified purposes and cannot use or disclose it for any other purpose. If our business structure changes through merger or acquisition, your information may be transferred to the new owner but will remain subject to the same privacy commitments.

4. Cookies and tracking technologies

Wechat 71 uses cookies and similar tracking technologies to enhance your browsing experience and personalize our services. Cookies are small text files stored on your device that help remember your preferences and activities. You can control and delete cookies through your browser settings.

Types of cookies we use

1. Essential cookies: These cookies enable basic website functionality such as login and security. Without them the site cannot function properly and they cannot be disabled.
2. Performance cookies: These help us understand how visitors use our website and which pages are most popular. This data is anonymous and aggregated.
3. Functional cookies: These cookies remember your preferences such as language, currency, and other customizations so we can give you a more personalized experience.
4. Targeting cookies: These are used to show relevant ads and promotions based on your interests. You can opt out of these cookies.

5. Your rights and choices

Wechat 71 believes you have full control over your personal information. We follow GDPR and other data protection laws to provide you with the following rights. You can contact us at any time to exercise these rights.

• Right to access: You can request a copy of your personal information we hold and learn how it is being used.
• Right to amendment: If your information is incorrect or incomplete, you can update or correct it from your account settings.
• Right to deletion: You can request deletion of your personal information, but we may be required to retain certain information for legal obligations.
• Right to restrict processing: In certain circumstances, you can request to limit or temporarily suspend the processing of your data.
• Data portability: You can receive your data in a structured, machine-readable format and transfer it to another service.
• Right to object: You can object to the processing of your data for specific purposes such as marketing.
• Withdraw consent: Where we process information based on your consent, you may withdraw consent at any time.

To exercise these rights, visit your account settings or contact us at support@wechat71.com. We will process your request within 30 days. If you are dissatisfied with our data handling practices, you have the right to file a complaint with your local data protection authority.

6. International Data Transfer

Wechat 71 is an international platform and your information may be processed and stored on servers located in different countries. Data protection laws in these countries may differ from those in your country. However, we ensure your data always receives the same level of protection as described in this Privacy Policy.

We use Standard Contractual Clauses and other legal mechanisms to protect your information during international data transfers. We only transfer data to countries with adequate data protection laws or where appropriate safeguards have been implemented.

7. Children's Privacy

Wechat 71 does not provide services to anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that a child has provided us with information, we will immediately delete that information and close the account.

We implement age verification processes during registration, and all users must confirm their age before using our platform. If you are a parent and believe your child has provided us with information, please contact us immediately so we can take appropriate action. Protecting minors is our priority.

8. Data Retention and Storage

We retain your personal information only as long as necessary to provide services, fulfill legal obligations, and resolve disputes. Retention periods depend on the type of information and its purpose. We regularly review our data and securely delete or anonymize information that is no longer needed.

• Account information: Retained while account is active and for up to 5 years after closure for legal requirements
• Transaction records: Up to 7 years to comply with tax and financial regulatory requirements
• Marketing data: Until you unsubscribe or after 3 years of inactivity
• Cookie data: A few months to 2 years depending on cookie type
• Support tickets: Retained for up to 3 years after resolution for future reference

9. Policy Updates and Changes

Wechat 71 may update this Privacy Policy from time to time to reflect changes in our practices, new technologies, or legal requirements. When we make significant changes, we will notify you via email, website notification, or through your account dashboard.

We recommend you visit this page regularly to stay updated on how we protect your information. Continued use of the website after changes means you accept the new Privacy Policy. If you do not accept the changes, you may close your account.